11 years, 26 countries on 5 continents, 12 countries in Europe, and 18 states in the USA 11 years, 26 countries on 5 continents, 12 countries in Europe, and 18 states in the USA

Stay connected with AME Jewellery on X.com and LinkedIn for the latest updates. Contact us via WhatsApp or Zalo at +84 97 688 1780.

Stay connected with AME Jewellery on X.com and LinkedIn for the latest updates. Contact us via WhatsApp or Zalo at +84 97 688 1780.

Return and Buyback Policy

Return Policy

  • Free returns within 7 days, provided the product is in its original, unused condition.
  • Shipping costs are to be borne by the customer.

Buyback Policy

Applicability:

This policy applies exclusively to gold jewelry purchased from AME Jewellery.

Buyback Values:

  • Gemstone Gold Jewelry: 70% of the invoice value.
  • Pearl Gold Jewelry: 50% of the invoice value..
  • Pearl & Gemstone Strands: Not eligible for buyback.
  • Silver Jewelry: Not eligible for buyback.

Quality Assessment:

All buyback transactions are subject to a quality check by AME Jewellery's Quality Control Team. The final buyback value will be determined based on the condition and authenticity of the jewelry.

Condition of Jewelry for Buyback:

  • Gemstone Gold Jewelry:
    Must be intact, with no signs of fading, scratches, peeling, wear, deformation, or cracks. No damage from chemicals, high temperatures, or impact. No intervention, repairs, or alterations to the product. If the product is not in original condition, the buyback value will be negotiated based on its actual condition.
  • Pearl Gold Jewelry:
    Must be intact, with no signs of fading, scratches, peeling, wear, or deformation. No damage from perfumes, chemicals, high temperatures, or impact. No intervention, repairs, or alterations to the product. If the product is not in original condition, the buyback value will be negotiated based on its actual condition.

Note:

  • The buyback offer is valid only if the product meets the required quality and authenticity standards as assessed by our team.
  • We do not accept buyback for jewelry from other brands.
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